Return Policy

 

Return & Refund Policy

At Bag Bros, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of receiving your order.

• To be eligible for a return, the item must be unused, in its original condition, and with the packaging sealed.

• Certain products may have specific return conditions depending on their type.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original method of payment.

Damaged or Defective Items

• If your bag arrives damaged during shipping or has a manufacturing defect, we will gladly offer a replacement or a full refund at no extra cost to you.

Return Shipping

• The return shipping cost will be covered by Bag Bros for eligible returns.

Non-Returnable Items

• Items that have been used, are not in their original condition, or have unsealed packaging cannot be returned.

• Final sale or clearance items are not eligible for return.

How to Start a Return

To initiate a return, please contact our support team at bagbros00@gmail.com with your order number and details of the item you wish to return.